Selected work · 2020–2026
Timah Kabba




































My path
Fifteen years across agencies, startups, consultancies, and in-house.
















Today I meet you as
A multidisciplinary design leader.
Brand in product is cross-functional work that depends on teams being conceptually grounded, coherent in craft, and fluent in the product itself. My role is to work with teams to create the conditions where brand and product can move as one.
Brand in product
Frameworks aren't decoration, they're how brand becomes a product decision teams can actually make.
Meta · expression system
300+ primitives · 75+ flows
Product and creative teams
I invest in design culture so that the bar is rooted in shared experiences and co-created standards.
Airbnb.org · 40 product surfaces
Guest and host experiences
Making the thing
Figma mockups, Claude Code prototypes, decks, a short storytelling moment. I lean in by making the thing, not just describing it.
Live prototype in this deck
Built with Claude Code
How I lead
Leading teams.
Crit as a practice
Specificity is kind. Curiosity leads to rigor. Designers leave with direction and a sharper sense of why.

Make it visual
Figma mockups, moodboards, Claude Code prototypes, decks. I lean in by making the thing, not just describing it.





Shared language
Co-design workshops, tonal matrices, color systems. Frameworks are how brand becomes a product decision.

Align through ritual
Museum visits, speaker series, play, team norms. Rituals that root the bar in shared experiences and co-created standards.

Case study 01
Meta
How much expression should a product enable?
Senior Staff Creative Director, Visual Design Systems Team · 2023–25
Remit
A horizontal team, partnering across six product orgs.
As the senior creative staff, I was part of a multidisciplinary team of 12, partnering with design, product, and marketing leadership.
Horizontal team
Plus the internal marketing agency, standalone app teams, and external vendors.
Partner orgs
01 · Mapping expression
Defining the ambition.
When tasked with redesigning the system, I started with an audit. A tonal matrix mapped existing work, revealing where expression clustered, where it was absent, and where the opportunity lived.

The illustration style when I first joined
Creative direction
From soft and painterly to dimensional and vivid.
Early explorations set the ambition for the visual language before any rules were written.







02 · Color system
Expanding the color system.
The pre-existing palette was limited in range, which flattened hierarchy and tone. We rebuilt it in OKLCH on a wide gamut (P3), unlocking 30% more color than sRGB.
Color evolved alongside the new illustration system, so restrained UI and expressive moments could share one language.
03 · Illustration principles
Principles for a more immersive style.
Employ negative space, layering, and elevation to guide focus.
Use bold lines and polished, rounded shapes to enhance 3D quality.
Use symbolic elements and simplified forms to reinforce narrative clarity.
Leverage Meta blue to emphasize moments of agency and decision-making.
Use light, gradients, and color transitions to define spatial depth.
Guide attention with simple patterns and scale to create depth.
Creative direction
Materiality exploration.
Light, gloss, translucency, and motion, tested on simple forms before they reached the product.

Designed for range
From utilitarian to fully expressive.
Shifting away from a flat, limited style, we introduced a more immersive language that adapts from utilitarian UI to highly expressive moments.




Key considerations · UXR
User research shaped the illustrations.
We tested illustration options with users to understand which metaphors built confidence and which raised concerns about linking accounts.
- 01
Continue to prioritize illustrations that reinforce the concepts of “security” and “access.” A key or a keyhole works well.
- 02
Pay close attention to whether an illustration risks triggering prominent F3 concerns. Illustrations that represent all the apps that could be linked (like the keychain and app icons) may pose such a risk.
- 03
If an illustration does present a risk, assess whether the information it conveys is worth it, and if so, incorporate concern-mitigating language alongside it.
- 04
Tread carefully when deploying illustrations early in pre-migration. This may be a user’s first exposure to F3. A simpler but less informative illustration may be the safest at this stage.
- 05
To help distinguish it from FoA and increase the association with Meta, consider a more striking futuristic illustration or incorporate the Meta logo more prominently.




04 · Charm system
Recognizable metaphors that signal Meta.
Charms are reductive encapsulations of our brand’s equities or symbolic representations of product benefits. They drive immediate attribution and aid comprehension.












05 · Judgment framework
Expression isn’t binary.
Different surfaces have fundamentally different jobs, so I developed a framework to apply the system with intention.



Across surfaces
Meta Accounts, on the web and out of home.
Customer flows
Every screen, tagged to what it delivers.
We mapped the Meta Accounts flows end to end and tagged each screen against three product benefits and two goals. The same lens ran across hundreds of flows.
Product benefits
Goals
New to Meta
Migration
Registration

Pre-migration QP

Announcement

Migration moment

Meta Account NUX

Impact
Cross-Meta impact.
Primitives
New components shipped
Product flows
Using the new illustration and iconography
Impressions
Campaign and digital impressions
“You’ve demonstrated exceptional skill leading across facets, including creative direction, storytelling, systems, product thinking, and people. You have a strong ability to make complexity comprehensible.”
Meta colleague

Case study 02
Trust was the experience.
Design Manager to Head of Design, Product and Creative · 2020–22
Team and practice
Building the creative practice across product and storytelling.
Core team
External partners
Scope
40 surfaces across Airbnb, influenced three ways.

Photography
Trust begins with how people are represented.
We moved away from staged stock photography toward portraits of real guests, hosts, and partners, guided by principles for ethical storytelling.



Visual language
This is where the system becomes visible: texture and tone that signal clarity, care, and intention.




From research to story
Research workshops with Diego shaped the story.
Insight 01
Community can be defined many ways
Community looked different for Diego. His mother, his imagination, and solitude shaped it most.
Insight 02
A network of kindness
After Harvey, his mother’s church and community rose to the occasion to repair her home.
Insight 03
Home is nomadic
“Home is the memories I keep from all the places I’ve been.”
Diego

Portrait from the shoot
Co-designed with the guest
The workshops were co-design sessions. Diego shared his story, we clustered what we heard into themes, and dot voting decided which ones would carry the film.
“The volunteers did not care about the language barriers. They cared about humanity.”
Diego
Films · Airbnb.org
Diego, after Hurricane Harvey.
A guest story about home, his mother, and the neighbors who helped rebuild her house.
Films · Airbnb.org
A refugee couple in Ecuador.
Two people rebuilding their lives with support from HIAS.
Across channels
Website, social, and newsletter.

Social

Free, temporary housing for people in crisis.
Ways to help

Host a stay
Offer your space for free to someone who needs a place to stay.

Donate
Donations go directly toward funding stays for people in crisis.

Working with nonprofit partners
Partners on the ground identify people who need housing and help them book stays. Hosts in the community welcome them in.

How hosting works
A partner confirms each guest before they book. You choose your dates and approve every stay, and Airbnb waives its service fees.
“The volunteers did not care about the language barriers. They cared about humanity.”
Diego, Airbnb.org guest
Help someone find a place to stay
Your donation funds stays for people displaced by disasters and conflict.
Website

Newsletter



Out of home
Billboards, merch, and press.
User research
Understanding guests in crisis.
An empathy map of what displaced guests think, hear, say, and see in the first hours after an emergency. It set the priorities for the guest flow: safety, clarity on how long they can stay, and help close to home.
What they think and feel
- Overwhelmed by the immediate crisis and anxious about finding a safe place to stay.
- Worried about the logistical details: “How long can I stay? Is the place safe?”
What they hear
- News reports about the scale of the crisis, potentially increasing stress.
- Stories from other people affected, sometimes offering hope or practical advice.
What they say and do
- Asking for help and advice on social media or community channels.
- Contacting friends and family to let them know they are safe.
What they see
- Physical destruction or disruption in their surroundings due to the crisis.
- Relief workers, emergency services, and other affected individuals.
in crisis

Guest flow
Search by need.
Categories built around what a displaced household needs first.


What happens next
Host flow
Connecting hosts and guests.
Onboarding that makes hosting practical, ending with a thank-you and a view of who the stay will help.
Guest flow
Orienting around the familiar.
This is a working version of the guest flow. Pick a category, open a stay, zoom the map, and send a request.
- Search starts from home and an evacuation zone
- “Ready now” is separate from “Confirming with host”
- Distances to train, hospital, and groceries
- Requests go to a partner organization first
Playing a demo. Click anywhere in it to take over.
Prototyped with Claude Code
Customer flow
A continuum of support.
Every stay moves through a partner, a guest, and a host, from the emergency to the review. We mapped who acts at each step, so trust is built where the handoffs happen.
Airbnb.org




Impact
Stays rapidly increased over two years.
Guest stays
50% took place between Q4 2020 and Q4 2022.
Small donations
Direct donations under $500, sustained over 18 months.
Host participation
Hosts opting into contributing free stays.
Service complaints
Customer service complaints, down from 1 in 25.
“Timah has done an excellent job creating rituals, team norms, and building team health, not just on her team but across Airbnb.org overall.”
Airbnb colleague
In their words
“She’s revitalized design crits and helped restart product reviews, ensuring that she and other leadership members can guide and endorse the work coming from her team.”
Meta colleague
“Her own calm resilience (with upfront honesty) enables Timah to stabilize her team members.”
Airbnb colleague
“Timah consistently demonstrates exceptional communication and leadership through her ability to craft compelling narratives and introduce frameworks that drive clarity and alignment across teams.”
Airbnb colleague
“You drill down to actionable next steps and ensure that collaborators and the team have what they need to be successful.”
Meta colleague
Thank you
Timah Kabba
Thank you




































Contact
Get in touch.
